What Others Say
Recruitment and Selection
Dan Harmsen-052008
"By working with advertising, Deb brings value to the rest of the organization as we can learn and apply her principles elsewhere. The People First work on competencies, performance standards, selection, and coaching has created a system that our people feel very positive about and very committed to."
Journal Communications
Annette Forbes-052008
"Career Day at the Kansas City Star was one of the finest programs I have been associated with in my 30-year newspaper career, 14 of which have been at the Iowa State Daily at Iowa State University. The Career Day was the brainchild of Deb Calvert when she was Director of Sales and Training at the Kansas City Star, and it brought my Iowa State Daily students together with the Star's advertising department.
During a day of mentoring by the Star's top professionals, my students learned about all the various positions in the Star's advertising world and what each person did in those positions. Those students chosen for internships with the newspaper experienced an even higher level of opportunity. The program was organized, well supervised and extremely beneficial to all of our students who attended during those years. It was a wonderful recruiting strategy that benefited both my students and the Kansas City Star. The program got many students committed to a career in advertising, many of whom still work at the Star."
Iowa State Daily
Onboarding
Vanessa Scruggs (McDaniels)-040509
“I've known Debbie for several years now. When she was at the Kansas
City Star, I saw her move up within the company. A stellar salesperson
extraordinaire. She definitely found her "calling" when she became the
Director of Sales Training with Knight Ridder. Her training/coaching
sessions were thorough, right on target, NEVER BORING and definitely
addressed concerns for ANY Salesperson (or Manager) facing the ever
evolving challenges of the Advertising world..I have over 20+ years
experience as a Call Center Manager. After a coaching session I always
brought back loads of information and new sales techniques to my reps.
Debbie puts her heart and soul into everything she does. Just spend 2
minutes with her and you'll see for yourself. I HIGHLY RECOMMEND, (yes,
I'm yelling) Debbie. You will come away feeling renewed.
Kansas City Star
Jeanne Shedivy-060208
"At Star Tribune in Minneapolis/St. Paul, we've been working in partnership with People First for several months. Our collaboration yielded an onboarding program for new hires (Launch) that's been a tremendous asset in gaining sales productivity and buy-in from our new reps.
The core program and facilitators materials, developed by People First, were easy to customize and implement. Both Deb Calvert and her associate, Mary Altuvilla, were on-site often to support our training and management teams.
Mary did a terrific job refining and re-working the training so that our current account executives learned the same systems and processes we were teaching new hires. In addition, she did a solid job of coaching us to effectively facilitate the People First training. She shows great leadership skills in addressing a wide range of selling styles, experience levels and skill sets during training--she excels at getting everyone on board.
People First is currently rolling out a more advanced Orbit training which is successfully taking our sales organization on the next leg of the journey toward stronger selling practices."
Star Tribune
Michelle Boudreaux-052008
“The Onboard Launch Sales Training webinars that you conducted across the four Hearst Newspapers markets were excellent! The Three Perspectives, the Fundamentals and the Needs Based Selling webinars were all very powerful, informative and relevant information that our new hires needed to be successful in their new jobs. The webinars offered effective learning and communication across the four newspapers. We are very excited to have experienced the rich content that you provided through these webinars. Thanks again for a great learning opportunity.”
Hearst Newspapers
Gary Domet-052008
“Launch is a direct result of the many hours you have spent here in Omaha interviewing the account executives and sales managers, plus the many more hours preparing me for the new Training Manager position. The training techniques, the 10-day training program, and curriculum you’ve developed… pay dividends in the form of a better-trained staff, on the streets of Omaha, selling newspaper advertising.”
The Omaha World Herald
Ongoing Training
Jeff Herr-081709
Deb Calvert and the team at
People First are terrific! She has a training style that helps even the
newbies feel comfortable as they wade into some pretty complex stuff.
Our people say they find themselves paying closer attention, and
retaining more, than they've experienced in other training programs.
There is a clear sense among participants that the materials are
important and that successful learning is the only outcome! Great work,
great support, effective training techniques.
Lee Enterprises
Eve Minotillo-Versteeg-052008
“Deb's sales training has supported my team's growth in all areas of the sales process. We are asking deeper questions and being more methodical with the research we do before the call as well as in preparing for the call. Deb's work has also helped me to create more fruitful sales meetings that are interactive and fun.”
NOLA.com & MardiGras.com
Jeanie Enyart-052008
“Deb is an outstanding trainer. Her interactive style engages the class in a non-threatening learning environment. She is detail-oriented and her training materials are perfectly customized to the market and audience. She is an expert in the newspaper, online, sales, marketing, advertising, management and organizational development areas.”
Advance Internet
Tina Breslin-052008
“Deb is an excellent resource for training for any industry, but a real find for the newspaper industry. She understands competitive media, the challenges of the newspaper world including the internet and is an excellent sales coach. We will continue working with Deb on many other projects in the future because of her thoroughness, attention to matching the learning to the organizational initiatives and consulting skills.”
Hearst Newspapers
Paul Orlando-081709
Deb is second to none when it comes to her abilty to lead and train a
group. I was in a small group working with Deb for several days and the
depth and knowlede she shared will stay with me for years to come. An
A++ trainer. Highly reccommend
The Idaho Statesman
Coaching
Rob Forcey-060208
"Deb is an outstanding Trainer and coach who was a valuable asset to our company when we needed her. I would recommend that anyone looking for a Trainer/Coach not hesitate in contracting her services."
Freedom Communications
Kate Somers-060208
"Deb Calvert is an outstanding resource. Her training sessions are non-threatening and highly interactive. She is extremely knowledgeable in print and online advertising, marketing, sales as well as management areas. I would highly recommend Deb."
PennLive.com
Andrea Levy-052008
“Deb partnered with our company to develop and implement a sales training and coaching program for a specific line of business. Her impact on our company (and me!) was immediate, and every day I see signs of her positive influence around me. I highly recommend Deb!”
Advance Internet
Tammy Bailey-052008
“Deb was responsible for the coaching portion of Knight Ridder's "Train the Trainer". Her laser focus on self-discovery, both for the coach and the reps they would ultimately help, was invaluable. Deb's feedback was always specific, citing verbatim examples of things done well and opportunities for improvement. I use her competency chart and model of feedback to this very day.”
The Fort Worth Start-Telegram
Performance Management
Jandell Herum-052008
“Deb assisted our company on defining performance standards, competencies, job descriptions and tools to assist in measuring performance. She also developed interview guides and skill identification for sales and management interviews that have assisted us in making stronger hires for our organization. The competencies, performance standards and job descriptions have defined a strategic road map for increasing results for our sales organization. Deb worked well with management and staff. She is very personable, intelligent and has a strong training background that makes all the steps the staff goes through in training and rollout are logical and obtainable.”
Milwaukee Journal Sentinel
Kristie Milne-060208
"Deb was hired into our organization to provide in-depth training to our sales force to boost performance by creating performance measures/metrics; develop competencies; and produce results! She's the best in the print/newspaper industry with proven results!"
Journal Sentinel, Inc
Management Training
Teresa Hicks-052008
“I've worked with Deb more than once and the programs she provides are unparalled when it comes to in-depth knowledge about sales organizations and how they should operate. Deb has helped our organization increase our bottomline by introducing new techniques and expectations and accountabilities. Her training helped position the management team to change the culture into a true sales organization vs. service oriented tasked organization. She is excellent in her provision of solid sales training material and exceptional follow-up material to ensure her customers get good results and great return on investment. I highly recommend her company because it is credible, creative and dependable!”
Denver Newspaper Agency
Angelina Marty-060208
"I have been in Print & Newspaper Media for the last five years. About a year ago I joined the San Francisco Chronicle as the Advertising Trainer & Special Sections Specialist. Deb's was the first class on facilitation that I have formally taken. Deb made me feel more confident, she provided tips to improve my facilitation and did so with a professional demeanor. Her streamlined process of consistency and safe environment allowed me to be a much more effective trainer when it comes to my new hires on a daily basis. Thank you Deb!"
San Francisco Chronicle
Leadership Development
Janet Heien-052008
"Driscoll's has been working with Deb Calvert since December 2006. Growing Great People is what we call our training and development initiative at Driscoll's and Deb came to us just as we were officially establishing a formal program. She has been instrumental in helping us craft the big picture for the function and planning for the next two years. She has been the prime mover in enhancing our Driscoll's Leadership Institute which is going into its fourth class. Deb is very creative, collaborative and has a customer-service focus in everything that she does. Her business acumen and organizing skills are excellent and at the same time she is very mindful of our culture. I don't hesitate in my recommendation of her effectiveness and she's fun to work with too!"
Driscoll's
Sue Parry Knauss-081709
I had the honor and opportunity to develop as a trainer with Deb as a
mentor and teacher. I've never met a more dedicated, focused and caring
colleague. Deb led by example, was direct while being respectful and
her energy and dedication was inspiring. Deb really does put "People
First". Her knowledge of the learning process, sales, and business
makes her an outstanding trainer and consultant. Working with Deb was
one of the best times of my career. I highly recommend her as a skilled
and talented consultant.
The Lexington Herald
Sales Productivity Systems
Mike LaBonia-052008
"At the Star Tribune, Deb Calvert and Mary Altuvilla conducted a comprehensive productivity assessment. Their recommendations led us to restructure the sales staff, beef up our recruiting and training strategies, and build a solid foundation by training sales managers. As a result, the organization is much stronger and better equipped for success. After I moved to another newspaper, I became a repeat customer and am again finding the services and partnership of People First Productivity Solutions to be top notch."
Star Tribune
Steve Curd-052008
"Deb Calvert (president of People First Productivity Solutions) spent a week at the Examiner prior to my arrival as publisher in February of 2007. Her task was to analyze our business from top to bottom. I spent about a month on the job before I read Deb’s detailed report about our business. What I found was simply astonishing. Her comprehensive analysis provided me with more information than I had gathered in my first thirty days. She did it in five. Not only was she ‘dead on’ with her observations, she provided me with a blueprint for success that we have followed since day one. Through March of 2008, we are $100,000 ahead of prior year’s cash flow. Advertising revenues are up 12% and expenses are under control. Without Deb’s guidance, we would not be this far along in such a short period of time. Deb has a keen understanding of the newspaper business. She knows systems, but most importantly, she knows people."
The Examiner
